Terms & Conditions
RESORT POLICY
RIGHTS OF ADMISSION RESERVED.
ROOMS SUBJECT TO AVAILABILITY ON PRIOR CONFIRMATION
ALL GUESTS ARE REQUIRED TO PRODUCE THEIR GOVERNMENT-APPROVED PHOTO ID PROOF AT THE TIME OF CHECK-IN.
CHECK-IN TIME IS 1400 HRS AND CHECK OUT TIME IS 1100 HRS
BOOKING IS SUBJECT TO CONFIRMATION AFTER THE RECEIPT OF ATLEAST 50% ADVANCE PAYMENT AS PER MINIMUM GUARANTEED PAX.
BALANCE AMOUNT TO BE PAID IN FULL AT CHECK- IN
CHECK OUT TIME IS 1100 HRS. LATE CHECK OUT IS SUBJECT TO AVAILABILITY AND AS PER MANAGEMENT APPROVAL.
GUEST IS SOLELY RESPONSIBLE FOR THE SAFETY OF THEIR CHILDREN AND THEIR BELONGINGS.
GST AS APPLICABLE FOR STAY & FOOD
CHILD POLICY:
a. 0 TO 6 YEARS: COMPLIMENTARY.(MAX – 2 KIDS)
b. 7 TO 10 YEARS: STAY FREE AND FOOD CHARGED at 1200/- PER DAY
c. ABOVE 11 YEARS: FULL CHARGED AS ADULTS
WIFI – BEING A HILL STATION AND WEATHER CHALLENGED TERRAIN CONNECTIVITY DEPENDS ON WEATHER/ NETWORK STRENGTH – AS OF NOW AVAILABLE IN PUBLIC AREAS
GENERAL TERMS & CONDITIONS​
HARDCOPY OR SOFTCOPY RESERVATION CONFIRMATION VOUCHER IS MANDATORY WHILE CHECK-IN.
OUTSIDE FOOD, BEVERAGES AND LIQUOR IS STRICTLY PROHIBITED.
WE ONLY HAVE JIO NETWORK. OTHER SERVICE PROVIDERS HAVE A LOW NETWORK.
WE HAVE LIMITED ROOM SERVICE BETWEEN 0700 HRS & 2200 HRS
GUEST DRIVERS ACCOMMODATION IS SUBJECT TO AVAILABILITY ON A CHARGEABLE BASIS.
ROOM CLEANING WILL BE DONE ONLY ONCE DAILY.
TAT FOR ANY SERVICE RELATED ISSUE SHALL BE A MINIMUM OF 30- 45 MINUTES.
INDOOR & OUTDOOR GAMES ARE AVAILABLE
CHILD BELOW 18 YEARS ALWAYS HAS TO BE ACCOMPANIED BY PARENTS OR GUARDIANS FOR USING SWIMMING POOL / ADVENTURE ZONE / OUTDOOR GAMES.
THE GUEST IS RESPONSIBLE FOR ANY DAMAGE CAUSED BY ANY MEMBER OF HIS/HER GROUP, WHETHER IN THE ROOM(S) OR ANY PART OF THE RESORT AND SHALL PAY FOR SUCH DAMAGE.
FOR JAIN MEALS COUNTS NEED TO BE GIVEN IN ADVANCE.